Bunbury Refrigeration Terms and Conditions

Bunbury Refrigeration Pty Ltd General Terms and Conditions

1. Definitions

1.1 "Company" refers to Bunbury Refrigeration Pty Ltd. 

1.2 "Customer" refers to the individual or entity purchasing services or products from the Company. 

1.3 "Services" refer to all work performed by the Company, including but not limited to installation, repair, and maintenance of refrigeration and air conditioning systems. 

1.4 "Products" refer to all goods supplied by the Company, including but not limited to refrigeration units, air conditioning units, and parts.

2. Scope of Work

2.1 The Company agrees to provide the Services and/or Products as described in the quotation or invoice provided to the Customer. 

2.2 Any additional work or variations to the agreed scope must be confirmed in writing and may incur additional charges.

3. Quotations and Pricing

3.1 All quotations provided by the Company are valid for 30 days from the date of issue unless otherwise stated. 

3.2 Prices quoted are an estimate of works based on current costs and are subject to change. The Company will notify the Customer of any price changes prior to the commencement of work. 

3.3 GST and other applicable taxes are not included in the quoted prices unless specified.

3.4 Quotes are free of obligation to proceed unless a contract is signed to engage in works.

4. Entering into a contract for works

4.1. By accepting a quotation and/or entering into an agreement for work with the Company, the Customer acknowledges and agrees to the following terms.

4.2 A contract is formed when the Client accepts the Company’s quotation in writing or verbally, or when the Company commences work at the Client’s request.

4.3 The contract shall be governed by these terms and conditions, along with any specific terms outlined in the quotation or agreement.

4.4 The scope of work will be clearly defined in the quotation or agreement. Any additional work or variations to the agreed scope must be approved in writing by both parties and may incur additional charges.

5. Payment Terms

5.1 Payment terms are as specified in the quotation or invoice. 

5.2 A deposit of 1- 100% may be required prior to the commencement of work and will be decided per job. 

5.3 Full payment is due within 14 days of the invoice date unless otherwise agreed in writing. 

5.4 Late payments may incur interest at a rate of 5% or $20 monthly, whichever is greater of the two.

6. Delivery and Installation

6.1 The Company will make all reasonable efforts to deliver and install Products and Services within the agreed timeframe. However, the Company is not liable for any delays due to circumstances beyond its control. 

6.2 The Customer must provide access to the site and ensure it is safe and free from hazards for the Company's employees and contractors.

7. Warranties

7.1 The Company warrants that all Services will be performed with reasonable skill and care. 

7.2 The Company provides a 12-month warranty on workmanship.

7.3 Warranties do not cover damage caused by misuse, neglect, or unauthorised alterations.

8. Liability

8.1 The Company's liability for any claim arising out of the performance of Services or supply of Products is limited to the value of the Services or Products provided. 

8.2 The Company is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or loss of data.

9. Indemnity

9.1 The Customer agrees to indemnify and hold harmless the Company, its employees, and contractors from any claims, damages, or expenses arising out of the Customer's breach of these terms and conditions or any negligent or wrongful act by the Customer.

10. Cancellation and Termination

10.1 The Customer may cancel an order by providing 5 business days’ written notice to the Company. Cancellations may incur a cancellation fee to cover any costs incurred by the Company. 

10.2 The Company reserves the right to terminate the contract if the Customer fails to comply with these terms and conditions or becomes insolvent.

10.3 If the customer cancels their order after signing the contract and stock has already been purchased, the Company reserves the right to charge the customer a restocking fee for costs incurred.

11. Governing Law

11.1 These terms and conditions are governed by the laws of Western Australia. 

11.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Western Australia.

12. Amendments

12.1 The Company reserves the right to amend these terms and conditions at any time. Any amendments will be communicated to the Customer in writing.

13. Entire Agreement

13.1 These terms and conditions, together with the quotation and invoice, constitute the entire agreement between the Company and the Customer and supersede any prior agreements or understandings.

Contact Information: 

Bunbury Refrigeration Pty Ltd

3/26 Denning Road, East Bunbury WA 6230

0474 910 460

admin@bunburyrefrigeration.com.au

www.bunburyrefrigeration.com.au